SHIPPING INFORMATION

SHIPPING INFORMATION
Thank you for visiting www.freezewithsteel.com (hereinafter referred to as the “Website”). We are committed to providing you with a smooth shopping experience, including efficient shipping services. Please read the following shipping terms carefully to understand our shipping policies, times, and information about cooperating couriers.

1. Shipping Range
   We provide domestic and international shipping services to our customers. All orders can be delivered to the United States and most countries and regions around the world. For specific information on available countries, please check the shipping options during checkout.
2. Shipping Time
   2.1 Domestic Shipping in the United States
   ● Standard Shipping: Usually delivered within 7 business days, the specific time depends on the destination and the shipping company.
   ● Expedited Shipping: Usually delivered within 3 business days, additional shipping fees are required.
   2.2 International Shipping
   ● Standard International Shipping: Usually delivered within 10 business days, the specific time varies depending on the destination and customs clearance.
   ● Expedited International Shipping: Usually delivered within 7 business days, additional shipping fees are required.
   Please note that shipping time may be delayed due to weather, holidays, customs and other unforeseen circumstances.
3. Shipping costs
   Shipping costs vary depending on the weight of the order, the destination and the shipping method selected. Specific shipping cost information can be viewed through the shopping cart checkout page. For orders with free shipping, the relevant terms will be listed in the promotion.
4. Partner couriers
   We work with a number of well-known couriers to ensure that your order is delivered safely and on time. Our current major partners include:
   ●United States Postal Service (USPS)
   ●United Parcel Service (UPS)
   ●FedEx
   During checkout, you can choose the appropriate courier and shipping method according to your needs.
5. Order tracking
   After shipment, you will receive an email with a tracking number, which you can use to track the status of your package on the courier’s website. If you do not receive tracking information after shipment, please contact customer support.
6. Shipping address
   Make sure to provide an accurate and complete shipping address. We will not be responsible for any delays or non-delivery caused by inaccurate address.
7. Customs and Taxes
   International orders may incur customs duties and other fees in the destination country. These charges are the responsibility of the recipient. Please understand the relevant policies in your country before placing an order.

Thank you for choosing www.freezewithsteel.com, we look forward to providing you with quality shipping services!